Customers' Feedback ( 3418 valued customers )
- United States
- Canada
- France
- Germany
- United Kingdom
- Australia
- Italy
- Spain
- Mexico
- Finland
- Singapore
- Netherlands
- Chile
- Other Countries
- by L.O Male / United States July 16, 2020
- by A.O Male / Paraguay July 16, 2020
- This is the best customer service I have ever received.
- by J.G Male / United States July 16, 2020
- by M Male / Canada July 16, 2020
- Bought some used items and they were in excellent condition. The packaging was perfect and my items arrived fast. Great service!
- by S Male / United States July 15, 2020
- Excellent packaging! Thank you so much!
- by L.R Male / United States July 15, 2020
- Everything was nicely packaged. I appreciate the extra gifts. I will continue ordering from you.
- by Q.N Male / United States July 15, 2020
- Awesome
- by O Male / United States July 15, 2020
- I was extremely happy yet again from them! They even sent me a photo of my books for me to know that it hasn't been lost when Japan Post had stopped their services momentarily! Great job!
- by L Male / United States July 15, 2020
- Fast Shipping, amazing packaging, and items in great condition as always.
- by C.L Male / United States July 14, 2020
- They arrived safely and in excellent condition. Very discreet, no one will even know what the package even is unless they were to open it.
- by R.C Male / United States July 14, 2020
- Excellent service. Items arrived in perfect condition. Great packaging
- by B.J Male / United States July 14, 2020
- Even in the face of the on-going pandemic, Doujin Republic was considerate enough to notify me that although my shipment was indefinitely delayed, they had it secured and ready to pack up the moment it was okay to do so. That alone made the wait inconsequential. A couple months later I've got my order and couldn't be happier. Been shopping Doujin Republic for almost two years now and I'll continue to buy from 'em for many more.
- by T Male / United States July 14, 2020
- Easy to use site, large selection of products that are hard to find anywhere else.
- by E.S Male / United States July 14, 2020
- It cane in great condition and perfectly packaged
- by A Male / United States July 14, 2020
- From start to finish my experience was great. Even during the pandemic they strove to keep me updated and make things as convenient as possible. From pictures assuring my my order was prepared and would ship when able, combining orders, and when shipping didn't restart finding another method. Everything arrived safely and was in great condition.
- by S.B Female / United States July 14, 2020
- So kind, responsive, and helpful!
- by S.J Male / United States July 14, 2020
- Excellent work, great service even in the midst of a pandemic. Couldn't have been better.
- by L.S Male / United States July 14, 2020
- Great packaging; however, items needs to be thoroughly examined and rated in accordance to their true condition. Stating an item's condition to be "excellent" can be problematic when the item is in fact not in excellent condition. Thank you!
- by L Other / United Kingdom July 13, 2020
- You kept me informed about the status of my order, and provided tracking so I could see where my order was at. As well as taking extra care in the packaging.
- by M Male / United States July 13, 2020
- The purchase process is simple and the item request feature is great. The item selection is really good too.
- by A Male / United States July 13, 2020
- by A.C Male / United States July 12, 2020
- I feel like everything went well. My package was in good shape and so was the product.
- by S.N Female / Germany July 12, 2020
- I'm very happy about receiving my order. The packaging was excellent and I was very happy about the free gift that came with it.The only issue I had was with the duration of shipment. I'm aware of the current covid19 issue effecting everyone In every country. Normal shipment days were said to be 10 days which was acceptable. Yet another 15 days added which led up to 25 days of waiting seemed extreme for me, since I work in logistics. After contacting customer service about how long I still have to expect, they couldn't give me an estimate of how long I still had to wait, which made me very unsure about if I was actually going to get my shipment so I set a 5 day deadline for getting it shipped. on the 5th day it was shipped and added another 7 days until I received it. So I spent 37 days of waiting for my order. I know we have a pandemic but even my company ships their items faster to overseas so I was a little disappointed it took so long. otherwise I was very happy with my order, thank you for your efforts and hard work!
- by M.T Male / United States July 12, 2020
- Great! It was nice you guys reached out through email to check in with me when my package should’ve been delivered to see how everything went. Great customer service!
- by R Male / United States July 12, 2020
- Extremely good and quality packaging. Product came very sleak and clean. Better than most mainstream packaging.
- by B.K Male / United States July 12, 2020
- by M.S Male / United States July 12, 2020
- Excellent communication and packaging. Love the freebie that was related to the things I ordered. It's great to get a photo of what you ordered when there are complications, like the coronavirus lockdown.
- by O Male / United States July 12, 2020
- Great prices, and reasonable shipping, especially during these hard times
- by M.C Female / United States July 12, 2020
- The packaging and care is top notch! The response rate is always fast as well. I appreciate Doujin Republic making an effort to deliver my items even in the current climate of today’s world.
- by D Male / United States July 12, 2020
- Packaging is neat and safe. I love using this store.
- by M Male / United States July 12, 2020
- Awesome service and everything arrived in great condition
- by L Male / United States July 11, 2020
- great service
- by A.L Male / United States July 11, 2020
- Informative with issues, and great handling & packaging on the items.
- by M.F Male / United States July 11, 2020
- Well done
- by T.T Male / United Kingdom July 11, 2020
- Prompt, no fishy business, just like a regular purchase on any online store.
- by E Male / United States July 10, 2020
- Your packaging was superb. I was amazed at the amount of care it went. I can say that the item I ordered arrived in perfect condition. I'll definitely order stuff from you guys again. Please keep up the good work :)
- by B.W Male / United States July 10, 2020
- by G Male / United States July 10, 2020
- Probably the best customer service and kindness on the packaging I have ever seen. I am extremely happy with everything about my purchase!
- by A.H Male / United States July 10, 2020
- by B Male / United States July 9, 2020
- Great service. This item arrived swiftly even after COVID-19.
- by D.R Male / United States July 9, 2020
- Thank you! I will definitely be a customer again!
- by G.D Male / United States July 9, 2020
- Thank you for protective sleeves for my books. My only criticism was shipping time. I understand that the COVID-19 situation made shipping take longer and that your company was not to blame. Thank you very much.
- by K.K Male / Germany July 8, 2020
- I couldnt be any happier with the service, quick delivery, very friendly contact. There is nothing more I could ask for. I will surly order again.
- by A.G Male / New Zealand July 8, 2020
- Had a great shopping experience - great range of products, straightforward order procedure and excellent communication with the customer suppport. Items arrived very well packaged and in conditions as described - much appreciated, and I will probably be back for another order some time later.
- by N.U Male / New Zealand July 8, 2020
- by J Male / United States July 7, 2020
- Fantastically packaged and very nice. You've gone through a lot of effort to make sure this book was packaged with care and it's greatly appreciated. Thank you
- by A.Y Male / United States July 5, 2020
- This is the best customer service I have ever received. I am very happy to shop from DoujinRepublic again, and I will recommend it for other customers.
- by J.G Male / Canada July 4, 2020
- by N.B Male / Germany July 1, 2020
- I'm really surprised how fast my items got shipped even in this tough times, the package was perfectly packed and customer support is very kind and responses fast, i really love every aspect of your service :D
- by M Male / Portugal June 30, 2020