Customers' Feedback ( 89 valued customers in United Kingdom)
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89 customers
- 1
- 2
- by S.S Male / United Kingdom Jan. 24, 2022
- Quick and Good
- by B.B Male / United Kingdom Jan. 20, 2022
- Excellent customer service!
- by P Male / United Kingdom Jan. 12, 2022
- Excellent range of products, service is always quick and friendly.
- by M Female / United Kingdom Jan. 12, 2022
- Fast despatch excellent communication very happy
- by G Male / United Kingdom Dec. 31, 2021
- One of the best services around
- by A Female / United Kingdom Dec. 1, 2021
- by E.F Female / United Kingdom Nov. 30, 2021
- Customer service was very responsive and helpful. It was my first time shopping on here so I was very uncertain. The packaging was also really good as well.
- by S Male / United Kingdom Nov. 19, 2021
- by L Male / United Kingdom Oct. 1, 2021
- Absolutely flawless.
- by C.S Female / United Kingdom Sept. 3, 2021
- not only did the extraordinary staff at Doujin manage to get the item i wanted through Proxy Auction [and manage to decipher my babbling in a patient manner :) ]but they combined my item with my Otaku order, so i got to enjoy both at the same time. they say they take pride in their packaging but i think what Doujin [and their sister sites] should really be proud of is their staff and their dedication and commitment to the quality of their products, their safe packaging AND the effort that the people working at Doujin give their all to! the polite, friendly and patient staff at Doujin are what the Republic sites should be proud of! [the fantastic packaging is a bonus in an already superb company! ^.^ ]
- by B.B Male / United Kingdom Aug. 26, 2021
- Excellent service I’m very happy
- by C.S Female / United Kingdom Aug. 18, 2021
- everyone who works at Doujin [and all of the sister sites really XD] are the best you are going to come across! Their customer service is exceptional - friendly, quick, helpful, informative - , item condition, item stock [some may be expensive but it's worth it!], careful packaging and quick delivery time/speed. All this combined makes Doujin a phenomenal place to buy from! i'm so glad to be a repeat customer and my only regret is i didn't know about Doujin/Otaku sooner! You guys/girls are awesome!
- by R.F Female / United Kingdom Aug. 16, 2021
- Excellent customer service that made purchasing and waiting for the product really pleasant. Delivery was punctual, and they delivered on the packaging as they said they would. It was really lovely, thank you so much!
- by G Male / United Kingdom June 2, 2021
- Amazing as always, service provided with care :)
- by C.S Female / United Kingdom May 21, 2021
- the people who work at Doujin are just as friendly as those at their sister site [Otaku] - keeping me informed of my order, letting me know other payment options available, item shipping etc.. they take pride in their stellar packaging and it is justly deserved! my first order with Doujin went just as beautifully as my first with Otaku and cannot recommend them highly enough for those that want to get their hands on fan-created manga/works. Keep being awesome! You deserve to succeed well into the future ^.^
- by M.S Female / United Kingdom May 17, 2021
- Excellent
- by M.S Female / United Kingdom April 18, 2021
- Excellent
- by J Male / United Kingdom April 8, 2021
- Excellent
- by M.D Male / United Kingdom March 16, 2021
- All Good No Problems
- by J.S Female / United Kingdom Jan. 4, 2021
- Good quality very well packaged good service
- by G Male / United Kingdom Dec. 11, 2020
- Fantastic! excellent packaging and service, Thank you for the gift!
- by J.S Male / United Kingdom Oct. 25, 2020
- by P.C Male / United Kingdom Aug. 25, 2020
- Excellent packaging, discrete and safe, plus a bonus darjy!
- by T Male / United Kingdom Aug. 23, 2020
- Very fast considering its coming from Japan to the UK.
- by G Male / United Kingdom Aug. 18, 2020
- Brilliant service, provided regular updates, packed well, the extra gift was great, thank you so much.
- by D.H Male / United Kingdom July 22, 2020
- Large package arrived without issue. Excellent packaging! Love all the little bits of merch you guys slip in!
- by L Other / United Kingdom July 13, 2020
- You kept me informed about the status of my order, and provided tracking so I could see where my order was at. As well as taking extra care in the packaging.
- by T.T Male / United Kingdom July 11, 2020
- Prompt, no fishy business, just like a regular purchase on any online store.
- by D.C Male / United Kingdom June 25, 2020
- Doujins were amazingly well packaged, multiple layers of card and bubblewrap, prices are slightly more expensive than other sites but quality is worth paying for!
- by D Male / United Kingdom April 21, 2020
- You make finding and purchasing doujinshi from overseas very hastle free, your delivery is also hastle free. Not having to pay customs/ import tax is wonderful. Very wide selection!The few times I've had to ask for support you've been very informative and helpful.
- by J.R Male / United Kingdom March 8, 2020
- Fantastic services as always, everything is well packaged and arrives very quickly.
- by A.R Female / United Kingdom Feb. 11, 2020
- by A.B Male / United Kingdom Feb. 6, 2020
- by B.B Male / United Kingdom Jan. 22, 2020
- Brilliant service as usual am very happy
- by L.B Male / United Kingdom Jan. 8, 2020
- Love the packaging to ensure that products do not get damaged, good order tracking and the surprise item. (Badge and New Year Fortune)
- by L.B Male / United Kingdom Dec. 1, 2019
- by J Male / United Kingdom Oct. 29, 2019
- helpful and quick replies to questions, well packed parcel and some freebies!
- by K.B Male / United Kingdom Aug. 22, 2019
- Fast and pleasant service! Overall satisfied with my purchase. Thank you. A++
- by D.B Male / United Kingdom Aug. 12, 2019
- Excellent Service! Fantastic Packaging!
- by D.B Male / United Kingdom Aug. 12, 2019
- Excellent Service! Fantastic Packaging!
- by C.D Male / United Kingdom July 21, 2019
- So Far my purchase's have arrived fairly earlier than I would expect from the shipping they arrive in perfect condition with little to no damage what so ever. Your services is top tier.
- by B.D Male / United Kingdom July 12, 2019
- Everything's pretty great I'd say the delivery is rather fast the products are in nice condition and the packaging is very good the staff also reply very quickly and are friendly. I also very much appreciate the personalized additional things that get added sometimes (keyrings etc). Thank you
- by B.B Male / United Kingdom July 11, 2019
- Brilliant service and always happy with purchases made
- by P Male / United Kingdom June 2, 2019
- Not a new customer I just moved home. As always fantastic packaging and perfect condition products!
- by B.B Male / United Kingdom May 9, 2019
- brilliant service well worth the cost happy customer every time
- by C.S Male / United Kingdom March 8, 2019
- Quick delivery from across the world and nice offer of free delivery on over $50 of items. Packaging is very secure and discrete.
- by D.H Male / United Kingdom Jan. 21, 2019
- Very helpful relay of e-mails with the status of my order and excellent packaging. I ordered multiple items in two seperate orders and the ones that could be sent to me were merged into one shipment which was handy. The tracking system on offer was very useful.
- by J Female / United Kingdom Nov. 19, 2018
- by K.M Male / United Kingdom Sept. 25, 2018
- Excellent service from the site replies very quick and customer service is second to none. Would buy from again.
- by D Male / United Kingdom Sept. 18, 2018
- The process was very simple to follow and the UI is very intuitive and easy to use. Range of products is great even having items where I didn't expect them to have available. Instructional information as well as detailing on how products were handled made it easier to believe that they knew what they were doing. Packaging was exquisite and the products arrived in top condition.
89 customers
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- 2