Customers' Feedback ( 112 valued customers in Germany)
- ALL Feedback
- United States
- Canada
- France
- United Kingdom
- Australia
- Italy
- Spain
- Mexico
- Finland
- Singapore
- Netherlands
- Chile
- Other Countries
- by N Female / Germany April 12, 2024
- Your service is like always amazing and i love that you took every order very seriously and give so much efford for each of your customers
- by V Male / Germany April 11, 2024
- Japan gives the best service especially Republic Company
- by N Male / Germany March 7, 2024
-
I loved the whole experience buying from you guys! The mails for my two orders I made always felt like you guys really try your best to make happy customers. Also everything came in as planned and the goodies you send me over with them just added to the excitement for my arrived package! This won’t be my last time I buy from your shop, since it’s convenient to buy from your side because it’s in English and so easy to search and browse for stuff. Also I found everything I searched for and already made a list for what to buy next! So keep up the great work.
Oh and I also enjoyed the mails you guys send, the small character speaking in text-messages looks cute! - by G Male / Germany Feb. 16, 2024
- no real feedback because it worked perfectly with every of my purchase
- by J / Germany Feb. 15, 2024
- by O Male / Germany Feb. 13, 2024
- Item arrived much faster than i expected, and packaging was very good. And while the item was sold as used it absolutely looks as good as new. Also, thank you very much for the extra book covers. All in all, absolutely recommended!
- by T Male / Germany Jan. 20, 2024
-
I've been looking for this special doujin for a long time. But without knowing Japanese or having a residence in Japan, I had no chance of getting my hands on this doujin.
Not only did the employees find such a doujin, they also bid on this doujin for me (and won).
Everything that came after was just excellent service.
Even with the additional work that Comiket entails, they shipped the doujin to me within a very short time. The delivery itself was with me within a week. Which is very fast for international shipping (it would have been even faster if the postal delivery service in my country hadn't taken another 2 days to bring it from the postal collection point to my house).
The packaging was incredibly good.
The doujin itself was placed between two sturdy sheets of cardboard. There were also 2 layers of bubble wrap and last but not least, it was shipped in an air-cushioned parcel envelope.
Even though I found the service fee a bit high at the beginning, it was worth every cent! And no one should be put off by the price, because it's really worth it!
(Especially if you want doujins with sensitive content that you don't want anyone to know)
And thank you for the little addition. I was very happy about it.
I already know that I will order again. when the last doujin you were looking for is finally available. - by S Female / Germany Dec. 22, 2023
- The service is very kind, I really like this. Thank you very much!
- by J / Germany July 15, 2023
- Relatively fast delivery, very good packaging (To compare, an Amazon.jp delivery was damaged due to negligient handling during transport... which can't happen due to the way you wrap the goods), excellent quality
- by N Male / Germany July 15, 2023
- Splendid packaging and shipping
- by M Male / Germany June 17, 2023
- The Products were well packaged The Products also were in great condition, even the used ones!
- by T Male / Germany June 13, 2023
- by D.S Male / Germany Feb. 4, 2023
- Absolute top service! The wishes of the customers are taken into account. I have a lot of respect for the team, they always do a great job!^^ Thank you very much!
- by Q Male / Germany Jan. 26, 2023
- Great as always ^-^ Lovely wrapping, present and fast shipping.
- by L Male / Germany Jan. 24, 2023
- Overall, everything was in the green. The shipping as well as the packaging of the goods was excellent. Definitely recommend! ???? Why I would not give five stars is because the Dakimakura (I am aware that the item is used) has slight damage. For over $170 "used" I would have liked better quality. Disappointing.
- by D.S Male / Germany Jan. 2, 2023
- Excellent customer service, packaged neatly and securely. A big compliment to the whole team. I can recommend everyone to buy here!^^??
- by D.S Male / Germany Dec. 29, 2022
- Thank you very much, everything arrived safely and I am very happy ?? The service is fantastic and I can heartily recommend the shop ??
- by T Male / Germany Dec. 20, 2022
- Arrived safely, and as described. Fast shipping. Great condition. Great packaging. Great A+ seller ??????
- by T.W Male / Germany Nov. 3, 2022
- Arrived safely, and as described. Fast shipping. Great condition. Great packaging. Great A+ seller ??????
- by P Other / Germany Aug. 22, 2022
- Always has been reliable so far. Shipping and being able to see the shipping status always helps me see when my items will arrive. Shipping package is very safely packaged. Items always have arrived in beautiful condition. Very happy with your service!
- by J.S Male / Germany Aug. 11, 2022
- Every order I reveived so far came in perfect condition. I can trust that every order I place will be perfect. Nowhere else have I experienced this kind of care for the costomers purchase.
- by C Male / Germany Aug. 10, 2022
- Always TOP! Thank you!
- by N.P Male / Germany June 16, 2022
- Loved the packaging. I see no way anything could have been damaged. Free premium shipping was also really nice even though I dislike FedEx.
- by N.T Male / Germany Oct. 29, 2021
- very friendly and conscientious
- by K.H Male / Germany Aug. 27, 2021
- by A.S Male / Germany Aug. 14, 2021
- by E.C Male / Germany Aug. 10, 2021
- Everything went really well. I was really surprised by the packaging's quality and the customer service does not only respond very quickly they also are very polite and friendly. I will gladly continue using this online shop.
- by S.H Male / Germany June 17, 2021
- Fast shipping, No taxes, save packaging and a Bonus, I Love it
- by K.B Male / Germany June 5, 2021
- Excellent rigid packaging, great service to keep the tracking up to date. I appreciate the additional transparent cover. ありがとうございました。
- by F.S Male / Germany May 20, 2021
- by G.L Male / Germany April 14, 2021
- Fast, flawless delivery and a great service. Great (^-^)
- by C.R Male / Germany April 11, 2021
- by R.D Male / Germany April 2, 2021
- by I Male / Germany Feb. 17, 2021
- by K Male / Germany Jan. 13, 2021
- package is awsome not damaged at all
- by C.L Male / Germany Dec. 13, 2020
- Topnotch! It´s great!
- by P.K Male / Germany Dec. 11, 2020
- by G.R Male / Germany Oct. 17, 2020
- The packaging was always very safe and protective. There was never any damage. The goods always had the quality that was stated.
- by A.K Male / Germany Sept. 29, 2020
- it was all perfect.
- by P.H Male / Germany Sept. 14, 2020
- by S.N Female / Germany July 12, 2020
- I'm very happy about receiving my order. The packaging was excellent and I was very happy about the free gift that came with it.The only issue I had was with the duration of shipment. I'm aware of the current covid19 issue effecting everyone In every country. Normal shipment days were said to be 10 days which was acceptable. Yet another 15 days added which led up to 25 days of waiting seemed extreme for me, since I work in logistics. After contacting customer service about how long I still have to expect, they couldn't give me an estimate of how long I still had to wait, which made me very unsure about if I was actually going to get my shipment so I set a 5 day deadline for getting it shipped. on the 5th day it was shipped and added another 7 days until I received it. So I spent 37 days of waiting for my order. I know we have a pandemic but even my company ships their items faster to overseas so I was a little disappointed it took so long. otherwise I was very happy with my order, thank you for your efforts and hard work!
- by K.K Male / Germany July 8, 2020
- I couldnt be any happier with the service, quick delivery, very friendly contact. There is nothing more I could ask for. I will surly order again.
- by N.B Male / Germany July 1, 2020
- I'm really surprised how fast my items got shipped even in this tough times, the package was perfectly packed and customer support is very kind and responses fast, i really love every aspect of your service :D
- by H.H Male / Germany May 20, 2020
- I'm very satisfied with your service! I'm very thankful for the extra clear book covers and the great and subtle packaging. I'll definitely keep using and recommending your service!
- by S.L Female / Germany April 7, 2020
- Top Service!
- by M.R Male / Germany Jan. 27, 2020
- by D.F Male / Germany Jan. 17, 2020
- by C Male / Germany Jan. 16, 2020
- DoujinRepublic is a shop for anime fans from anime fans. The staff are great anime enthusiasts too and therefore know exactly how to handle the shopping and shipping process. The customer service is great and very friendly. And they will always do their best to find the items you are looking for even if they are seemingly sold out everywhere. I have been a customer at DR for a few years now and was never disappointed or even remotely unsatisfied. Highly recommended for a safe and pleasing doujin shopping spree.
- by C.G Female / Germany Jan. 13, 2020
- by S.A Female / Germany Dec. 31, 2019
- Excellent service.Goods are always in perfect condition. If you have any questions, you will get an answer quickly. And my last order was exactly what I imagined. No, I was actually surprised. I really enjoy it.